How Does Filing a Claim Work?

What happens when we start working with you to prepare and file your claim? First, you know you’re in good hands; then we get to work. Here is a brief sum-up:

We review and analyze your insurance policy
Our Public Adjusters have worked for insurance companies and know the ins and outs of policies, endorsements, and exclusions. We study your policy to determine its coverages and limitations and how we can optimally apply your coverage to your loss.

We inspect your property
We perform an on-site analysis of the building damage as well as the contents. We also handle business interruption and extra expense insurance claims, as well as additional living expense claims in the event you are displaced from your home.

We assist you in making decisions
Our experience in the way the system works and our expertise in handling many kinds of property claims and can help you make critical decisions along the way that will affect the speed and success of your recovery.

We create a complete inventory
We create a complete photographic and written inventory of the damage to your building and its contents to use as part of our substantiation for your claim. Using the latest technology to create a virtual 3-D walk-through tour, along with photos, and traditional video allows us to spot and document even invisible damage, like moisture and structural problems.

We prepare a detailed insurance claim
We use specialized software to compile and categorize the inventory of your loss and estimate the costs to return your property to its original condition.

We present and support your claim
We submit it to your insurance company after preparing a comprehensive, properly formatted, and complete record of your claim. We handle all the communication on your behalf, responding to questions and requests for more information.

We help minimize disruption and expedite your claim
We know how difficult it can be when you suffer a loss to your home or business. Our team works to expedite your claim and maximize your settlement so you can begin to rebuild as quickly as possible.

Claim Settled!
Our service fee represents a small percentage of the final claim settlement, and this fee is offset by a higher settlement than you would be able to obtain by handling the claim yourself. We have helped thousands of home and business owners file their claims, maximize their settlements, and put their lives and businesses back on track.

Let us help you