Claim Success Stories

Success Stories

Broken Pipe in commercial gym

Commercial Broken Pipe

An extensive flood from a broken pipe in a renovated mill building caused a newly-opened cross-training facility to nearly shut down its operations. Shortly after we began working on this claim, we discovered the insurance policy contained a clause that…

Residential Water Damage

Residential Water Damage

A homeowner called us asking for help with a water damage claim that his insurance company had denied. There had been extensive flooding to the client’s indoor basketball court, gym, theater room, hallway and game room. The insurance company’s denial…

Apartment complex hurricane damage

Apartment Complex Hurricane

This apartment complex was devastated during Hurricane Ike in September 2008. After the apartment owner was offered what he deemed to be an insufficient amount for the damages, he called a friend who recommended PLA’s services. We were referred as…

Commercial Building Tornado

This older commercial structure was heavily damaged as the result of a tornado. The insurance company’s adjuster was so impressed by our estimate of the damages that he is using it as a model for his employees on other losses.…

Residential Ice Dam

Residential Ice Dam

This homeowner reached out to us 20 months after suffering a significant ice dam claim on his nearly 200-year-old home. He had been trying to resolve the claim on his own, because he didn’t know that hiring a Public Adjuster…

Residential frozen boiler

Residential Frozen Pipe

We can never stress enough how important it is to contact us immediately upon discovering a disaster. In this instance, we were able to respond to this loss immediately. We photographed and documented the frozen basement before the ice melted,…

Residential ice dam

Residential Ice Dam

The owners of this home in Newton Center, Massachusetts suffered extensive water damage due to an ice dam. The insurance company offered the homeowners a ridiculously low settlement for the damage. The homeowners knew there was no way the insurance…

Apartment complex fire damage

Apartment Complex Fire

“I want to pass along a word of thanks for the effort you put forth in settling our fire loss claim. It was a lengthy and arduous process and your knowledge and experience in guiding us through this process was…

Restaurant Fire damage

Restaurant Fire

In most circumstances, our primary responsibility is to adjust an insurance claim on the basis of getting compensated for what was there before the loss. In this case, we adjusted the building, personal property (contents) and business interruption claims for…